Help Center

It’s super easy! When you order the book, you’ll fill out a simple online form with your child’s details—their favorite things, hobbies, and more.

From there, we work our magic to create a unique story tailored just for them.

You’ll receive the finished book in about two-three weeks!

No previews beforehand—just the joy of unwrapping something truly special together. 🌟

When placing your order, please submit the form on the product page with your child's details so we can create their personalized story. ✨

• Processing time: 7-10 days
• Shipping time: 1-2 weeks

We’ll notify you as soon as your book is on its way! 📦🚀

Yes, we do! Based in Singapore, we proudly ship to destinations across the globe, including the United States, the United Kingdom, Australia, and beyond! 🌍

Once your order has been shipped, we’ll provide you with a tracking number so you can follow its journey to you. 📦

Each book is custom-made just for you, uniquely crafted around your child’s interests and printed on demand. Because of this, we are unable to accept returns or exchanges.

To keep the magic alive, we do not provide previews after you place your order. Part of the joy is the excitement of unwrapping a truly special surprise together! 🌟 Many of our customers have shared how much they love the thrill of discovering their personalized story for the first time.

That said, if there are any quality issues with your order, please reach out to us at hello@your-tales.com, and we’ll be happy to help!